Size Chart
Note: Due to manual measurement, there will be an error of +/-0.3-0.5 cm. Please be understanding.
Shipping Method: Fedex/DHL (5-10 working days).
Processing Time: 10-15 working days.
Yes. We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping fee:
– $99.00 and up: Free shipping*
*Free Shipping is not applicable for Clearance Sale items, Plush Toys and wholesale.
– $0.00 – $98.99: 6.95 USD to US and 9.95 USD to others.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|---|
| United States | 2-4 Weeks |
| Canada, Europe | 3-5 Weeks |
| Mexico, Brazil, Africa | 1-3 months |
| Australia, New Zealand, Chile, and others | 3-8 Weeks |
*This doesn’t include our 2-5 days processing time.
*All Paypal pending need 10 days for verify and process.
*When it’s the high peak of demand for logistics/holiday/festival/disaster/strike/demonstration… it will be slower according to the incidents which we can not control.
Yes, you will receive an email once your order is shipped that contains your tracking information. If you don’t receive the tracking information within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to be updated into the online system. If there is still no information on your tracking code within 5 days since you receive it, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
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